Tips for Handling Conflict Conversations

To resolve conflict best, have face-to-face conversations. talking conflict through will help to understand different perspectives, allow others to understand your perspective, and understand how to work better with others in your workplace. Conflict can be emotional, difficult, and complicated, so here are some tips to have effective dialogue to resolve conflict.

Take a few minutes to review the tips on the slides below for handling conflict conversations.

Discussion:

Once you've had a chance to review our tips on handling conflict, please answer at least one of the following questions:

• How do you handle conflict in the workplace when hierarchy and power are present?  
• Does it matter when you have less power within the hierarchy of the company/organization?  
• How would you reach out to a supervisor who you develop a conflict with?