Follow-Up

Thank you for participating in this module on conflict and power in the workplace! We want to make sure you feel prepared for conflict, as it is a normal part of working life. 

Before conflict occurs, though, you may also find “soft skills” a useful set of traits to develop. Check out the resource on this page for more information about the seven soft skills. 

We suggest finding a friend to discuss the questions at the bottom of the worksheet. We invite you in particular to discuss the following:

• Which of the soft skills are valuable? Why? Why not?
• How do these soft skills fit into your life?
• How can one of these skills help you right now with a conflict you’re dealing with?